We stand behind the quality of every SLPY pillow. If something’s not right, we’ll make it right.
🔁 Defective Item?
If your pillow arrives damaged or defective, please email us at hello@slpy.life within 7 days of receiving your order.
Include your order number and clear photos of the issue.
Our team will respond within 1–2 business days, and if approved, we’ll replace your pillow or request a return for quality control.
🔄 Need to Exchange?
Want to swap for a different firmness or size?
Just email hello@slpy.life within 7 days of delivery with your order number and reason for exchange.
We’ll guide you through the next steps.
Please note: Customers cover shipping fees for exchanges, unless due to a manufacturing defect.